Responsible Gaming at dbt1

Our Commitment to Responsible Gaming

dbt1 is committed to providing a safe, fair, and enjoyable betting and casino experience for all players in Bangladesh. We believe that gambling, when approached responsibly, can be an entertaining leisure activity. However, we also recognise that for a small number of players, gambling can become problematic. Our responsible gaming programme exists to give every player the information and practical tools they need to stay in full control.

dbt1 is strictly an adults-only platform. All players must be 21 years of age or older to register and play. We apply age-verification checks during registration and, where necessary, during account reviews. Any account found to belong to a person under 21 will be closed immediately and all funds returned to the payment method used for deposit.

We encourage all dbt1 players to treat gambling as a form of entertainment and to set a personal budget before each session. Think of your deposits as the cost of that entertainment — not as an investment or a guaranteed way to make money. Set your limits, play within them, and enjoy the experience responsibly.

Responsible Gaming Tools at a Glance

How to Use Your Responsible Gaming Tools

All dbt1 responsible gaming tools are available directly through your account settings or by contacting our support team. Here is a detailed breakdown of each tool and how it works.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to identify in yourself or in someone you care about. The following warning signs may indicate that gambling is no longer a form of healthy entertainment and that it may be time to seek help or use one of dbt1's protective tools.

• Gambling with money earmarked for essential expenses such as rent, food, or bills.
• Spending increasing amounts of time thinking about gambling or planning your next session.
• Chasing losses — continuing to play after losing in an attempt to win back money already spent.
• Lying to friends or family about how much time or money you spend on gambling.
• Feeling irritable, anxious, or restless when not gambling or when trying to cut down.
• Borrowing money or selling possessions in order to fund gambling activity.
• Gambling to escape from stress, depression, anxiety, or other personal difficulties.

Tips for Staying in Control

The most effective way to keep gambling enjoyable is to treat it like any other entertainment budget. Before you start a session, decide on the maximum amount you are comfortable spending and the maximum time you are willing to play. Once either limit is reached, close the session — win or lose. Never attempt to recover losses in the same session.

Avoid playing when you are tired, upset, or under the influence of alcohol. Your decision-making is less reliable in these states and you may place bets you would not normally consider. dbt1 recommends taking regular breaks during gaming sessions and setting a reminder on your phone if needed. Small, consistent breaks keep the experience fresh and help you stay aware of your current balance and time.

Remember that every game on dbt1 — including live casino, cricket betting, slots, and crash games — uses certified random-number generation or live-dealer mechanics. No outcome is predictable, and no betting system can guarantee a profit over time. Responsible gambling means accepting this reality and playing only for entertainment, never to generate income.

Protecting Young People and Minors

dbt1 has a zero-tolerance policy towards underage gambling. You must be at least 21 years old to register an account and play on dbt1. We strongly recommend that players with children or young household members use parental control software on shared devices to prevent access to gambling websites. Well-known parental control solutions such as Net Nanny, Qustodio, and similar tools are effective at blocking gambling-related content for underage users.

If you have any reason to believe that a person under 21 has registered or is using a dbt1 account — whether your own account or another — please contact [email protected] immediately. We will investigate and take appropriate action within 24 hours, including account suspension and refund of any deposits where applicable.

Getting Help — Contact dbt1 Support

If you believe your gambling behaviour has become a problem, or if you are worried about a friend or family member, please reach out to the dbt1 support team. Our team is available to help you activate protective tools, arrange self-exclusion, or simply talk through your options. We will not judge you for reaching out — we want every player on our platform to have a positive and safe experience, and that sometimes means having a difficult conversation.